Terms & Conditions

Shop policies

Last updated on June 15, 2016
Here at ArieAria we offer handmade jewelry, Healing Crystals and cabochons. Cant find what you are looking for? feel free to contact me

** Custom Orders, BULK orders are welcome**

You can find us: 
on Instagram: @_ariearia_ & @aarockpicks
on Facebook: ArieAria Handmade Jewelry & Gemstones
on Twitter: @_ArieAria_

Payment

We accept PayPal and all major credit cards. 

Items will be shipped once payment has been received.
Shipping
Ready to ship items are shipped within 1-3 business days from purchase. 

Made to order items are shipped within 3-5 business days from purchase.

Unless requested otherwise by the customer, all items will be shipped to the address giver or Paypal address. Please, make sure your address is accurate and correct. If you want your item to be shipped to a different address, please, indicate so in the comments section at check-out.
Refunds and Exchanges
CANCELLATION OF ORDERS

If, for any given reason, you decide to cancel your purchase, you must do so within 12 hours after your payment was submitted.

***ALL SALES ARE FINAL***

ITEM DID NOT ARRIVE:

In the rare case your item does not arrive, please, contact me in a timely manner so we may resolve the issue.

ITEM ARRIVED DAMAGED:

If your item arrives damaged, please contact me within one week of delivery with images of damage as proof so we can come to a resolution together.
Additional policies and FAQs
CUSTOM ORDERS:

I am honored to be able to create something special just for you, once we agree on a design I cannot make any changes to it after I start working on it. You need to agree to these terms if you want me to create a custom piece for you. Custom orders are non-refundable and non-returnable. Coupon codes, sales and special offers do not apply to custom orders. I require 50% up front for any custom request.

***Your order will be shipped to your supplied address or paypal address unless stated otherwise by you on the "Message from Buyer" section of your order.***